Nancy Runyon is the director of vendor management at Safeguard Properties. She is responsible for the recruitment and credentialing of new vendors for Safeguard’s REO, property preservation, inspections, and estimates and repairs service lines, as well as for Safeguard’s nationwide field quality control representative department.
Nancy joined Safeguard in 2000. Since becoming director of vendor management in 2009, Nancy has created several new vendor-focused initiatives, including video training and recurrent nationwide training sessions. The vendor management team serves as support for Safeguard’s service lines, and Nancy works with each director to ensure vendor compliance across all networks.
Nancy is a graduate of Baldwin Wallace College.
Prior to working in the mortgage industry Jack worked for UPS as a District Customer Service Representative. His sales territory took him from the northern half of Houston north to Lufkin and east to the Louisiana border.
Jack entered the mortgage field services industry 22 years ago going to work as a sales rep and operations manager for Mortgage Specialist. During his time with MSI he helped take the company from a small regional field service provider to a nationwide field service company. Jack is Executive Vice President of client relations and remains active working with clients, industry representatives, employees and field contractors. Jack also stays active with the Texas Mortgage Bankers Association and is currently servicing as chairman of the TMBA Southern States Servicing Conference.
Jack and his wife Cindy have been married for 28 years. They have two children and two grandchildren. Jack is active in his church and enjoys sailing.
Steven graduated from James Madison University in 1987, with a BS in Communications from James Madison University. His past experiences include time in the retail sector as a manager for Rite Aid Pharmacy, Cash America Pawn, and a regional supermarket. He has also spent time in banking at the branch level and has sold real estate. In 1994, Steven started Imagine Service Group in Central Florida. The business began as a one man operation and has now grown to support an office staff of 14 and nationwide coverage.
Steven began his membership with NAMFS in the late 1990’s and believes that the key to success is to treat your crews and office staff in the manner you would want to be treated. He credits both his crews and office staff for his success and position in life today.
Elspeth Spransy is the Assistant Vice President of Vendor Management for Mortgage Contracting Services LLC (MCS), a nationwide provider of property preservation, inspections and REO property maintenance to the financial services industry.
Spransy joined MCS in 2006 and prior to her current role has held various positions including customer on-boarder, off-site & on-site customer team manager and business analyst. Spransy joined the vendor management team in 2007 as the internal director to restructure the MCS vendor management division. She is an active member of NAMFS. Prior to joining MCS, she was a member of the American Executive Committee for the J.A.S. Conference.
Spransy holds a Bachelor’s degree in international relations & global affairs and political science with minors in French and East Asian studies from Eckerd College and a master’s in business administration from the University of South Florida with a concentration in business sustainability. She resides in Tampa, Florida.
Heather began her career in the quality assurance field for the processed food industry and then moved into marketing and management within the furniture industry.
In 2001, Heather entered the Mortgage Field Services industry as Co-Owner and President of Berghorst Enterprises in Holland, Michigan. Her responsibilities for the company include finance, operations and business development. Heather is an active member of NAMFS, SOFI, the National Association of Professional Women, the Project Management Institute of Michigan and the Holland Chamber of Commerce.
Heather has been married for the past 22 years to Douglas Berghorst and has two sons in college, Devin and Tyler. In her spare time, she enjoys reading, travelling, serving as her church's secretary, watching sports and renovating her family home.
Cindy joined the family business, F&P Inc. in 2001. She began her career in the Mortgage Field Services industry running the inspections side of the business. After getting acclimated to the challenges of field services, she moved into the Property Preservation side of the business have continued in this capacity ever since. In her various roles with F&P, she has been involved in all aspects of the business from training, duties in the field, acquiring new clients and maintaining business relationships. In 2006, she was promoted to the Office Manager position which further expanded her knowledge of the business aspect of the company and helped her to earn the title of Chief Operations Officer beginning in 2008.
Cindy has been a member of NAMFS since 2001, and has regularly attended conferences since 2004. Since joining NAMFS she has actively participated on the Education and Membership Committees as well as assisting with the Opportunity Expo for the last 2 years.
Jeremy is the VP of Operations for Real Estate Inspection and Recovery Services, Inc (REI)., a family owned and operated property preservation and inspection company since 1985. REI is located in Nebraska City, NE and covers numerous states in the Midwest. Jeremy has been with the company full time since he graduated from college in 2003 but was raised in the property preservation industry and has seen the good and the bad in the property preservation industry for over 20 years.
Jeremy spends all of his time trying to grow and better his company or at home with his family. Jeremy is married to Lindsy (who also works with him at REI) and has one daughter named Ava and another child due March 4th, 2012. Jeremy hopes to keep REI a family run company and some day have his kids working next to him just like he did with his mother and father.
Ms. Farelo-Fernandez is the founding president of Farelo Group. She specializes in REO and property management services with green, sustainable initiatives that help investors yield higher returns. Throughout her life and her career Ms. Farelo-Fernandez has always been a self driven leader. She attributes much of what she’s accomplished, to her ability to inspire and guide those around her, to meet and exceed their goals.
Ms. Farelo-Fernandez heads the Farelo Group, a business servicing REO and property preservation, specializing in REHAB and properties that have code violations, open permits, as well as illegal structures. Within this role, she oversees the day-to-day operations of the company, seeking the most cost-effective approach to maximize profits, improve turnaround times and provide outstanding, professional service to her clients.
Ms. Farelo-Fernandez is a board member of the National Association of Women Business Owners; she is also an active member with various business organizations and chambers of commerce, as well as active within her church ministries. She lives in Miami, Florida with her husband, Enrique.