NAMFS - Canons and Standards

WHEREAS, the purposes for which NAMFS, Inc. was organized as stated in the Corporate Charter, are:

• Nurture the Mortgage Real Estate Field Service system;
• Improve and expand the performance of its members;
• Encourage sound and ethical business practices among its members;
• Conduct research in field service techniques that improve the effectiveness of its members;
• Inform its members of changes in mortgage laws and practices as well as pending legislation that affects their service;
• Sponsor meetings and educational programs; and
• Cooperate with public and private agencies in the establishment of sound field service practices.

WHEREAS, the Members of this Association are mindful that the soundness, usefulness, property, and future of Mortgage Real Estate Field Service depends on the honor, integrity, and fidelity of all persons engaged in this business:

THEREFORE, BE IT RESOLVED, that each member of this Association pledges to observe and maintain the following standards of conduct in dealing with the public and with other members.

CANON 1
Members shall conduct their business in a professional manner, ensuring that their personnel are knowledgeable in the areas of Mortgage Real Estate Field Service in which they participate and are acting in compliance with sound industry practices.

CANON 2
Members shall act in conformity with applicable laws and regulations and shall cooperate in every appropriate way with all governmental bodies in the interests of establishing and maintaining an efficient and fair framework for Mortgage Real Estate Field Services.

CANON 3
Members shall act in a manner that recognizes that integrity and confidence are essential in the Mortgage Real Estate Field Service business.

CANON 4
Members shall accord oral agreements the same sanctity given to written agreements.

CANON 5
Members shall not breach or avoid and agreement or commitment.

CANON 6
Members shall encourage healthy competition in the Mortgage Real Estate Field Service business.

CANON 7
Members shall conduct their business without regard to the race, color, sex, religion, marital status, national origin, or age of the persons with whom they deal.

CANON 8
Members shall not quote to a prospective client rates or other service items that are not likely of realization.

CANON 9
Members shall make every effort available to them to effectively perform their assigned duties to their clients in a proper and responsive manner.

CANON 10
Members shall cooperate with the Ethics and Standards Committee in furnishing information relative to any investigation of a possible violation of these Canons and Standards.