About the Conference

The premier event for mortgage field service providers

The 2023 NAMFS Conference for Mortgage Field Services will be held May 22-23 at the Embassy Suites Lake Buena Vista South in Kissimmee, FL.


Monday, May 22

7:00 – 12:00 NAMFS Gives Back: Our 11th annual service event, will be held in Café Clayton for this year's beneficiary, Give Kids the World.

12:00 – 4:00 Exhibitors set up for the Opportunity Expo: The expo will open at 12–4 pm.

2:00 – 4:00 NAMFS Board Meeting (Board Members ONLY): The NAMFS Board of Directors will hold its annual meeting.

4:00 – 5:00: What Keeps You Up At Night? An Open Dialogue:  In today's mortgage field service industry, there are many challenges we face from work deadlines to changing guidelines to business concerns like staffing and solvency.  This session will be a safe space for attendees to share their experiences, concerns, and fears, as well as connect with like-minded peers who are also navigating these challenges.  Topics discussed will be based on our April 2023 Member Survey and time permitting, we will take audience questions and provide updates from our NAMFS Committees.  Please join us for this interactive and thought-provoking discussion.

5:00 – 6:00 Take Advantage of Field Service Technologies: presented by co-host, Verisk.  Discover how technology can transform your mortgage default risk management with weather solutions, marketplace order assignments, and more. All attendees will receive a special raffle ticket.

6:00 – 9:00 Welcome Reception (Sponsored by SingleSource): Join us for a dinner buffet, and 2 complimentary drink tickets, with a cash bar after


Tuesday, May 23

8:00– 4:00 Opportunity Expo (Sponsored by Shield Hub): The 2023 NAMFS Opportunity Expo will allow attendees to meet with a variety of exhibitors.  Be sure to take the time to visit each booth as NAMFS will hold a specific raffle prize drawing for those that do.

8:30 – 9:30 NAMFS Industry Pricing Initiative Update: The initial session for Day 2 of the 2023 NAMFS Conference for Mortgage Field Services will provide an update on the progress of the Association in addressing pricing.  NAMFS will recap what has been accomplished thus far and how it is continuing the dialogue to make sure this issue is not addressed in a regular and frequent manner.  We will also provide the materials that will be presented to the investor/insurers around property preservation for the entire industry supply chain, address CE tools, and how they can be used to address differences in completing services for the published allowables.

9:30 – 10:00 Proper Scoping to Maximize Approvals (Sponsored by Verisk): Learn how to scope a bid that meets client requirements, addresses cosmetic and structural issues, and maximizes profits with clear and convincing documentation.

10:10 – 10:40 Scope To Dollars (Sponsored by Verisk): Learn how to write bids that get more approvals by including all the necessary details, photos, and reasons for approval, and aligns with your client’s and investor’s expectations.

10:50 – 11:30 Investor/Insurer Panel – Bidding to Meet Expectations (Sponsored by Verisk): Learn from the investors themselves how to scope and bid effectively and meet their expectations.

11:30 – 12:30 Networking Lunch (Sponsored by First Rate Field Services and VRM)

12:30 – 1:00 Industry Whys? - What You Need to Know: Insurance: In this session, NAMFS brings industry insurance providers to discuss an overview of coverage to protect vendors and how does the claim process work and what is covered under E & O insurance.

1:00 pm – 1:40 pm Industry Whys? - Worker Classification

In this session, industry expert, Ruth Kraft, will discuss the continued challenges of worker classification (1099 vs W-2).  There have been many changes at the Federal and State levels and she will share best practices in navigating this ever-changing arena.

1:50 – 2:30 Industry Whys? - Best Practices for the Industry: In this session, a panel will discuss several topics raised at the conference and provide greater detail on the benefits of QC in dealing with new vendors and reducing chargebacks; the complexities of this business; and why inspections are completed, why properties are placed ICC, why did inspections stop during the pandemic.

2:30 – 3:30      Servicer Panel (Sponsored by Verisk): NAMFS' popular session with servicers returns with in-person panelists speaking about volumes, current issues, and challenges in the future.  Moderator, Denia Ray, has an All-Star panel that includes all levels of servicing.

3:30 – 4:30 Midyear Housing Market Update: What to Expect for the Rest of 2023 (Sponsored by Aspen Grove Solutions): As the housing market struggles to recover from the damage caused by mortgage rate hikes in 2022, what can we expect in terms of home sales, prices, and foreclosures?

Will housing prices crash, removing trillions of dollars of homeowner equity and causing a repeat of the foreclosure tsunami that happened in 2008? Or has the market already bottomed out, and begun what's likely to be a long, drawn-out recovery?

Join us as Rick Sharga answers these questions and provides an overview of how the U.S. economy is impacting the housing market; how existing and new home sales and prices are trending; and what's happening - and what to expect next - in the foreclosure market.

  •  Additional time is allotted for socializing, networking, and visiting the Opportunity Expo

We will close the event with the raffle of a special vacation giveaway package certificate valued at about $4,000. You must be present to win!

Interested in exhibiting or sponsoring?

Check out the Sponsorship and Exhibitor Prospectus.

As an attendee, here's what you can expect:

  • Conference sessions carefully selected and presented by leaders in the profession offer insights and inspiration to enhance your business and services.
  • A variety of formal and informal opportunities to network with your peers and colleagues.
  • Exhibits from more than 30 companies highlighting industry-relevant products and services available.
  • Preconference opportunities.
  • Members receive free access to presentations and videos.

Frequently Asked Questions