Setting Industry Benchmarks Since 1988

NAMFS Industry Standards

Standard Property Condition Report (PCR)

 Clarity. Consistency. Confidence.


Establishing a unified reporting structure and clear photo expectations, NAMFS is eliminating confusion, improving quality, and strengthening trust between servicers and field professionals.

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Industry Background Check Standard

Unified. Verified. Trusted.


From Aspen Grove to ShieldHub, NAMFS continues to lead in establishing a unified, portable, and secure background check standard.

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Standardized Inspection Form

Standardized Reporting. Reliable Results.


Inspection data is the foundation of every decision in mortgage field services. This standard delivers a unified structure for collecting, verifying, and reporting property data.

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Defining Work Order & Questionnaire Reporting

 Creating Clarity from Field to Client


This standard establishes clear definitions, consistent formats, and evidence guidelines — ensuring that every question asked, and every task assigned, delivers reliable, actionable data.

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Inspections Naming Convention & Definitions

Define. Standardize. Simplify.


This standard eliminates uncertainty — providing clear terminology, uniform definitions, and aligned expectations for every inspection type.

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Photo and Video Standards (SD)

Consistency. Compatibility. Confidence.


This standard establishes one clear technical framework for image and video capture — ensuring every file is consistent, compliant, and compatible across all systems.


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Setting Industry Benchmarks Since 1988

NAMFS Industry Solutions

Occupancy Determination Inspection Forms

Developed with the MBA, these forms define Type 1 and Type 2 occupancy inspections, establishing clear criteria for field evaluations.
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Background Check Standard (2013)

A comprehensive protocol ensuring consistent and thorough background screening across the mortgage field services industry.
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Photo and Video Standards (2020)

Established guidelines for capturing and submitting high-quality images and videos to support accurate property assessments.
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NAMFS Industry Standards FAQs

NAMFS develops and maintains key standards that guide mortgage field services, ensuring consistency and reliability across the industry. These standards address inspection protocols, reporting formats, and operational definitions to support professionals in delivering accurate and compliant services.

  • What are NAMFS industry standards?

    NAMFS industry standards are documented guidelines and protocols created to unify practices within mortgage field services. They cover inspection forms, photo and video requirements, background checks, and reporting conventions to promote uniformity and quality across the sector.
  • Why were these standards developed?

    The standards were developed to address inconsistencies in field service operations and reporting. By establishing clear criteria and definitions, NAMFS helps reduce errors, improve communication, and enhance the overall professionalism of the industry.
  • How do these standards impact the industry?

    Adoption of NAMFS standards leads to improved accuracy in inspections, streamlined workflows, and better compliance with regulatory requirements. They also facilitate clearer communication between servicers, inspectors, and contractors, reducing disputes and delays.
  • Who contributes to the creation of these standards?

    Standards are developed collaboratively by NAMFS members, including servicers, field service providers, inspectors, and contractors. This collective expertise ensures the standards reflect practical needs and evolving industry challenges.
  • How can I get involved with NAMFS standards development?

    Industry professionals can join NAMFS to participate in committees and working groups focused on standards creation and updates. Active involvement allows members to influence best practices and stay current with industry advancements.

Visualizing NAMFS Standards

Images and videos below illustrate the practical application of NAMFS standards in field inspections, reporting, and compliance verification, highlighting the association’s role in elevating industry quality.

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Join NAMFS and Shape Industry Standards

Contribute your expertise to the ongoing development of mortgage field service standards. NAMFS offers a platform for professionals to influence best practices, enhance industry consistency, and protect asset integrity. Membership provides access to collaborative initiatives, educational resources, and networking opportunities designed to advance your career and the field.